FAQs

We understand you may have some questions before moving forward. This section addresses the most frequently asked questions to help you find the answers you need.

What is TBD?

TBD stands for True Business Design, a digital consulting firm specializing in product development, digital marketing solutions, and performance-driven strategies for businesses worldwide.
Which services do you provide?

We are a full-service digital agency, and we provide 3 types of services: Product Development: Artificial Intelligence, Web, e-Commerce, Business Intelligence etc. Growth Marketing: To help you get better at gaining customers Team for hire: You can get a remote team to take care of all your operational tasks at a fraction of the cost of hiring in your location, without compromising on quality.
What industries do you serve?

We work across industries, offering tailored solutions for growth and innovation.
I am an individual with an idea but no technical skills, can I still use your services?

Yes, you are the reason why we started TBD. We help innovators like you to focus on your vision, while we take care of the technical and operational aspects. Some of the ways we help budding entrepreneurs are: Ideation and structuring of raw ideas Develop the idea into a product Market testing and iterations based on user feedback Getting you your first customer Scale your idea to turn it into a profitable business Support you with digital marketing, growth, and technical support
Why choose TBD?

We stand out for our client-first approach, global reach, and cost-effective, high-quality services backed by over 15 years of experience.
Do you serve clients globally?

Yes, our team works across time zones to serve clients globally, including Asia, Americas, Middle East, and Europe.
Who is your ideal client?

We work with clients across industries, with companies at various lifecycle stages. Our ideal customer is someone who has a clear vision of what they want to achieve, so we can help them build what they want.
How do I get started?

We follow a standard process: Fill out our contact form to request a meeting. Discuss your challenges and potential solutions in a consultation. Receive a detailed Scope of Work (SOW) and pricing. Kick off the project with regular updates and clear timelines.
How do you manage business communications?

For communication we use platforms like Google Meet, Zoom, MS Teams, or Slack, based on your preference. Project management will be done via Asana by default unless you have a specific preference.
How is pricing determined?

Pricing is customized based on your project’s scope and complexity. Contact us for a FREE consultation to receive tailored pricing.
Do you offer different plans?

Yes, we provide: MVP development and market acceptance testing Full-Cycle product development and growth marketing Specialist Support for ongoing digital marketing and product maintenance requirements
What are your payment terms?

Payment is based on milestone completion for large and/or complex projects. You will be charged upfront for smaller and simpler projects We charge a monthly fixed retainer fee to provide a team of digital marketing and product maintenance specialists for hire.
What payment methods do you accept?

We accept bank transfers and PayPal.
Do you provide invoices for international clients?

Yes, invoices are provided by default for all clients.